I don't ususally buy online articles. but when there is something good, I don't mind to try.
One day when I was looking for some job-related topics, I found a research report with the brief sounds very interesting. Unfortunately, the website said it will charge me two yuan on my mobile. Just two yuan for a story, it worths, isn't it? So I sent a SMS to a number it speficied, and was waiting for the reply, under the introduction. However, nothing happened, not even a short reply saying if it was successful. I don't have time to check if I was charge of two yuan, but the experience, with no reply, was really annoying.
The service providers in China should have a good future, but currently with the monopoly of China Mobile and China Unicom, the SPs chose to build a good relation with the two, instead of building a good relation with the customers. However, customers should be a more important source to decide if the SPs' business should develop big. Until now, many SPs are just reaping a quick profit, which made them locate in the worse and worse market condition.
"Customers are always the God", while the shops are only a complimentary, not necessary. Many small restaurants are also having a good business in China, though they are not that fabulous as big ones. That's called diversification, and it applies to the mobile industry, too.